|What is this site?
You will have been directed to this site from a link within an email sent to you by firstname.lastname@example.org. That email would have been triggered by your recent phone conversation with a Chase representative. If you are a first time user then the email will have contained a password. You need that password to login, after which
you will be able to choose your own password.
Secure Document Exchange (secure-dx.com) is used by Chase, as sdx.chase.com, to send, receive and eSign confidential documentation relating to customer claims. The passwords used within this site are not related to your Chase online banking ones and are only for use within the Secure Document Exchange.
This site (sdx.chase.com) is run by iSentry on behalf of Chase. For technical support please call the Support line at 1-888-822-2497. Please note that the support line cannot help with claim related issues and they cannot redirect your call.
For claim related questions please call Chase at 1-866-564-2262.